About

Quick Heal Technologies Ltd. (Formerly Known as Quick Heal Technologies Pvt. Ltd.) is one of the leading IT security solutions company. Each Quick Heal product is designed to simplify IT security management across the length and depth of devices and on multiple platforms. They are customized to suit consumers, small businesses, Government establishments and corporate houses.

Over a span of 25 years the company's R&D has focused on computer and network security solutions. The current portfolio of cloud-based security and advanced machine learning enabled solutions stop threats, attacks and malicious traffic before it strikes.

We encourage you to visit https://www.quickheal.co.in/ to know more

Position :

Enterprise Technical Support Engineer (this role is for Enterprise Cybersecurity Solutions by Quick Heal)

Job Location :

Pune

Job Description :

Enterprise Technical Support Engineer (this role is for Enterprise Cybersecurity Solutions by Quick Heal)

 

Job Type: Full time

 

Service Bond: NA

 

SKILLS REQUIRED / PERSONALITY TRAITS

  • Good Knowledge Operating Systems – Windows, Linux
  • Excellent Applications Troubleshooting
  • Data Networking concepts
  • Excellent Customer Handling skills
  • Ability to Support customers over Calls, Chat and Emails

Soft Skills

  • Outstanding interpersonal abilities
  • Attention to detail
  • Analytical and problem-solving capabilities
  • Ability to prioritize work
  • Can-do attitude

Preferable Skills / Certification

  • Sound concepts in Cybersecurity
  • Certification in Windows Administration
  • CCNA
  • Ethical Hacking

ROLES & RESPONSIBILITIES

  • Ensuring complete Customer Satisfaction
  • Resolve Technical Issues for Customer
  • Assist customers with technical queries and Installations
  • Building Technical Competency
  • Provide Technical Support Over Phone, Emails and Chat

Eligibility Criteria :

  • Professional graduate in BCS,BCA and MCA
  • Excellent communication skills
  • A minimum academic score of 60% 
  • A min score of 60% in 10th and 12th
  • BATCH 2021 are only eligible

CTC :

3 LPA

Company URL :

https://www.quickheal.co.in/

Selection Process :

  • Online Assessment 
  • Technical Interview
  • HR Interview
  • Please read the Job Description / Eligibility Criteria / Other terms, conditions before registering
  • There will be no extension of the date/time for the assessment. Candidates should complete the assessment before the mentioned deadline
  • Mode of Interview: Online
  • Candidates Should be available for the Interview Process post Assessment
  • Selected candidates should be available for Immediate Joining

1000000+ Pre-Assessed employable talent available

Request Demo